Air Compression - Inflating and deflating in a variety of methods and speeds to press the muscles and connective tissues.

Electric Pulse - Sends mild electrical pulses through the skin to help stimulate injured muscles or manipulate nerves to reduce pain.

Kneading - Applying pressure by lifting the muscle in circular and upwards motions. Kneading is used to break down and realign collagen fibres to increase flexibility and range of movement in the muscle.

Percussion - A breakthrough treatment for soft tissue pain and soreness through the use of a tool that provides rapid, short duration pulses deep into the soft tissues of the body.

Rolling - A massage technique which is used to loosen the skin, release muscle tension, decrease pain and increase flexibility.

Shiatsu - An alternative technique that involves manual pressure applied to specific points on the body in an attempt to relieve tension and pain.

Vibration - A gentle, trembling movement that stimulates soft tissues and help stimulate nerves, relieve muscular tension and decrease stress.

You can always rely on the VOBICA brand, which has been specializing in the development of health technology devices for over 25 years. With a presence in more than 100 countries, more than 1 million patents, 10,000 employees, and 23 million users worldwide, you can count on VOBICA for any of its massagers.

You can rely on any of VOBICA's massagers. Including back massager, heat massagers, and shoulder and neck massager. They all work. That's because VOBICA massagers are made by analyzing data from more than 10,000 users and then turning clinically proven products into safe and effective solutions.

Yes, the VOBICA massager can easily fit into your hand luggage or carry-on baggage to take on board an airplane due to its compact and easy-to-store design. You can use the shoulder and neck massager, and lower back massager to relieve your long-distance fatigue during the flight.

1. Prepare the Massager: Ensure that the VOBICA massager is fully charged or plugged in (if it's a corded model) before use. Some massagers may also require the attachment of specific massage heads or accessories.
2. Position Yourself Comfortably: Find a comfortable and stable position to use the massager. This could be sitting in a chair, lying on a bed, or leaning against a wall, depending on the type of massager.
3. Turn on the Massager: Depending on the model, you may need to press a power button or adjust a dial to turn on the massager. Start with a lower intensity setting and increase it gradually to a level that feels comfortable to you.
4. Select Massage Mode: VOBICA massagers often come with different massage modes such as kneading, tapping, rolling, or shiatsu. Choose the mode that suits your needs or preferences.
5. Targeted Massage: Place the massager on the desired area of your body, such as the neck, shoulders, back, or legs. Move the massager in a circular motion or up and down, depending on the type of massage you want.
   Adjust Intensity and Speed: Many VOBICA massagers allow you to adjust the intensity and speed of the massage. Experiment with different settings to find what feels most effective and comfortable for you.
6. Relax and Enjoy: Let the massager do its work and focus on relaxing your muscles. Take deep breaths and try to release any tension you may be holding.
7. Turn off the Massager: Once you have completed your massage session, turn off the massager and unplug it if necessary. Always follow the manufacturer's instructions for proper shutdown and storage of the massagers.

The VOBICA massager is suitable for adults of all ages. It is important to read the product specifications and guidelines to ensure safe and effective use, particularly if you have any specific health concerns or conditions.

You may notice a sound when you use the Shiatsu back massager or the shoulder and neck massager. However, they are within the normal range of values.

Our massager is designed to focus on user experience with special emphasis on noise control. It utilizes advanced silent technology that produces a fairly low noise level even in high-intensity vibration mode, ensuring that it does not interfere with your relaxation and the serenity of your surroundings.

When purchasing an VOBICA massager, please note that we do not provide a charging head. Usually, the box contains only the product, the manual, and the charging cable. You will need to bring your 5V,2A charging head.

Orders are placed online by adding a product to your cart and following the checkout process.

An 'Order Confirmation' email is sent to the email address provided by the customer at checkout.

Unfortunately we cannot cancel orders after they are placed. Please wait to receive your item and then proceed to our returns page.

After you have successfully placed your order from Vobica.com. Your order will be confirmed within 24 hours (weekends and holidays will take a little longer). You will receive an email with information regarding the details of your order.

Your order will be processed within 2-3 business days and the delivery time frame under standard delivery will be around 8-15 business days, depending on location. Due to the ongoing health emergency, delivery might take longer than expected. If you do not receive your order within expected time, please check your mailbox and tracking number, then contact us and we will make sure your order is going on time!

We ship worldwide! We deliver to customers across the globe, so no matter where you are located, we can ship our products to your desired destination. Whether you're in the United States, Europe, Asia, or any other part of the world, we've got you covered. Simply provide us with your shipping address, and we'll ensure that your order reaches you promptly and securely

If your package is marked as delivered but you haven't received it, we suggest taking the following steps:

1. Check your surroundings: Sometimes packages are left in inconspicuous places by the delivery person. Please thoroughly search your property, including front porches, backyards, and any other potential delivery locations.

2. Contact support: If you're still unable to locate your package, please reach out to our customer support team at support@Vobica.com. We will be glad to assist you further. We will also contact the shipping carrier on your behalf to inquire about the delivery status and investigate the situation.

3. Free replacement (if confirmed lost): In the unfortunate event that your package is confirmed as lost by the shipping carrier, we will take full responsibility and promptly arrange for a free replacement to be sent to you.

Please rest assured that we value your satisfaction as our customer, and we will do our best to resolve this issue and ensure you receive your order. Thank you for your understanding and cooperation throughout this process.

What if I entered the wrong shipping address ?

RETURN

What is your return policy?

How long does it take for me to get my refund?What is your return process?How do I know my return has been received?Do you offer exchanges?

WARRANTY

Please refer to the manufacture instructions on the warranty card provided with your purchased product. There isn’t a need to refer to the prior bankruptcy and new ownership after almost 6 yrs.

How do I file a warranty claim?

GIFT CARDS

If you are unsure when your gift card was issued, please contact customer service at contact@vobica.com

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at contact@vobica.com

Other inquiries? Let's chat.

Please email us at contact@vobica.com

Help

• Contact Us
• FAQs
• Money Back
• Privacy Policy
• Search
• Shipping & Return Policy

Need More !

• Home
• About VOBICA
• All collections
• Contact Us

ABOUT VOBICA

Enter email here

VOBICA transforms wellness with affordable, innovative lifestyle products that enhance daily routines and health globally. Drawing from medical expertise, their award-winning tools deliver comprehensive benefits from head to toe. Committed to quality and innovation, VOBICA creates smart, stylish solutions for lasting comfort and performance. They aim to reach over 100 countries, serving millions with wearable health devices to support healthier, happier lives amidst modern pressures.

• Follow us on social media!

© 2024,VOBICA. All rights reserved.Powered by ShopifyPayment methods

Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment. If you have questions about your order status or did not receive the email, please contact us here.

If you entered the wrong information for your order, please contact us as soon as possible. We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.

We have a customer-friendly return policy that allows you to request a refund within 30 days of receiving your order. If you are not completely satisfied with your purchase, you can initiate a return by contacting our customer support team at support@Vobica.com.

We want you to love shopping at VOBICA. If products purchased from Vobica.com do not meet your expectations, you may return them with the packing slip within 30 days of purchase.

Customers are required to coordinate and pay for the return shipping themselves. VOBICA does not coordinate or pay for any return shipping. Refunds will be returned in the method of which you paid. Original shipping and handling charges will not be refunded. After 30 days, please refer to the original manufacturer’s warranty for product and service issues.

VOBICA reserves the right to deny any return should the conditions of the items not meet the Return Policy and/or if items are used outside of the manufacturer’s specifications.

PLEASE NOTE: Some items such as personalized items (monogramed) and personal care products. Non-Refundable items include: Pillows, Sock-wear, some massage products or any other “personal care” products. Personal Care is defined as any product that makes direct and continuous contact with the skin. Unopened/sealed items are acceptable for return. Personalized items and items marked as final sale or non-returnable are also ineligible for refunds.

VOBICA branded items purchased from stores or other sellers: If you purchased a VOBICA product at a retail store or from another seller, those returns or exchanges must go through the place of purchase.

Once a refund has been initiated, it typically takes around 14 business days for the funds to be returned to the original payment method used for the purchase. However, please note that the exact timeframe may vary depending on your bank or financial institution.

Step 1 - If you receive a faulty or damaged item, please reach out to our Customer Support team at support@Vobica.com and reference #Vobica Online Return. We will email you a pre-paid return label within 3 business days.

Step 2 - Send the product back to our return address.

Step 3 - Once your return has been received by the warehouse, and it complies with our return policy, we will refund you through your original payment method. Please be aware that payments can take up to 14 working days to process, depending on your bank or payment provider. Returned items will be refunded, excluding the original cost of shipping (if applied).

Customers should save their return tracking numbers to track their packages and confirm delivery.

We do not offer exchanges.

For warranty related questions on previously purchased products, please contact the original manufacturer for assistance. To locate the manufacturers contact information, please reference your product manual. Brookstone does not manufacture any products. If you are not satisfied with your product, or believe you received a non-conforming product, you have 30 days from the date your order was delivered to return your product to us – if the product was purchased at vobica.com.